Help & FAQs
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1. How can I pay for my therapy sessions?
Most treatments are covered by insurance. We accept all managed care insurance policies and Medicare. We do not accept Medicaid. Copays will be collected at the beginning of each session and can be made in the form of cash, check, debit card or credit card.
2. Who do I contact if I have an issue with billing?
You should contact your mental health provider regarding any concerns with your billing.
You may also direct questions regarding billing to [email protected]
1. What if I am in crisis and need to talk to someone right away?
We can see new patients quickly, sometimes even on the same day. In an emergency, call 911 or go to your local emergency room.
2. What is your cancellation policy?
Any appointments that are not canceled within 24 hours of the scheduled appointment time will be charged $50.
3. What is your policy regarding confidentiality?
We adhere fully to applicable professional, legal and ethical standards. Information you provide in the course of therapy is held as confidential within the SEC. We will not release information about you to anyone outside SEC unless we have your signed consent specifically authorizing disclosure
If you have designated an Emergency Mental Health Contact person, we are obligated by law to contact that person within 24 hours if you are assessed as being at imminent risk of harm to self and/or others.
3. Do you offer reduced fee or sliding scale fees?
The Self Empowerment Center does offer some sliding scale options for clients with a financial need on a time- limited basis.
If you need a sliding fee, please discuss this during your initial phone consultation. We will consult with your therapist about your request and provide authorization for a reduced rate if possible.